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Our process.......
They gave us a bid and we accepted it and they went to work. They were here on time every day until they finished the job. They were great about communicating with us on schedules and also assisting with recommendations on tile selections. They were very sensitive to our needs, such as taking out the kitchen sink last, and putting a new one in as soon as possible because they knew it was an inconvenience for us not to have a kitchen sink. For what could have been a long, drawn out project, it was a very pleasant experience. If we were to do it again, we would not change a thing. They would be my first call. We highly recommend their workmanship and professionalism.
You want to hire this company! It is amazing! I am a rookie remodeler. They helped design, guide and then execute a total kitchen remodel. I live 1500 miles away, so their thorough communication was critical to the remodel’s success. They actually did/oversaw the dramatic transformation. It turned out better than I could have imagined. They did not veer from the original timeframe or bid. Everything was exactly as they had laid out. There were no surprises. I added a few last minute changes and they went with the flow. I liked them so much, I am having them do our bathroom remodel.
After having 5 different contractors give us quotes on our remodel, we chose Todd and Rick. Todd was great at communicating every step from initial quotes, buying materials, offering great design ideas and being patient as I changed my mind along the way. They were very professional, always punctual, and left a clean work place every day. They also do about 90% of the work themselves, so we didn’t have a bunch of strangers in our house sub-contracting. I know I will be calling them next year when I plan to remodel our kitchen.
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